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How to Conduct a ServiceNow Health Scan?

  • Writer: akanksha tcroma
    akanksha tcroma
  • 7 days ago
  • 2 min read

Updated: 3 days ago

A ServiceNow health scan is a way to check if your system is working well. It finds things that are broken. It also finds what is slow. This scan looks at rules, scripts, and workflows. It makes sure they all work the right way. When you fix the problems, your system becomes faster. It also becomes safer and easier to use. You can learn to do this in ServiceNow Online Training. The training teaches how to scan, fix, and improve ServiceNow. It helps you understand how to keep the system healthy.


Why You Should Do a Health Scan?

Doing a health scan helps stop problems early. You can find issues before they get big. It also helps you learn how your system is used. You can see what works and what does not. A scan can make your team faster. It can also save money. When you fix errors early, you do not waste time later. You also make users happy. They can do their work without problems.


Steps to Run a Health Scan

First, go to the system diagnostics in ServiceNow. Choose the health scan tool. This will start the check. The tool looks at many parts. It checks custom code, scripts, and tables. It also looks at workflows and forms. After the scan, you get a report. The report shows red, yellow, and green items. Red means a big problem. Yellow means a small one. Green means everything is okay. Look at the red items first. Try to fix them quickly. Then look at the yellow ones. Make changes to improve them. You should also check your roles and users. Make sure each person has the right access. This keeps your data safe. 


Using What You Learn

After the scan, read the report slowly. Look at each issue. Try to understand why it is happening. Then talk to your team. Make a list of what to fix. Start with the biggest problems. Check again after you make changes. This helps you see if things are better. Some scans also show how long a page takes to load. If pages are slow, you may need to change a script or reduce data. You should also remove things you do not need. Fewer scripts make the system faster. Better speed helps everyone do more work.


Where to Learn More?

If you want to learn in depth, you can take the ServiceNow Admin Certification Training. This course helps you become a good ServiceNow admin. You learn real steps, and you also work on real problems.


In the ServiceNow Training in Hyderabad, many students learn health scan steps. They also learn how to clean and speed up their systems. Hyderabad has good trainers. You can learn both online and in-person there. The classes are clear. Trainers give easy examples. You also get to practice.

 

Conclusion

A ServiceNow health scan is important. It helps you find problems. It shows you how to fix them. When your system works well, your team is happy. They can work without stress. You can learn everything in the right course. Fix your system step by step. Make it better each time you scan. Keep it clean and safe. That is how you make ServiceNow work best.

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